Shipping Policy
Is shipping free?
What happened if my order gets stuck or lost in the mail?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back, or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package. Please see our refund and return policy for when these might apply to shipping situations.
Will I be charged for customs and taxes?
No, you only need to pay the prices displayed on our site. However, in some cases, please expect a delay of 3-5 business days due to the special situation of the customs department in your country. For further details of the package, please contact your local customs office.